You know your pet, you are with them everyday and know when something just isn’t right. If you are concerned about your pet, do not hesitate to call. Sometimes, by asking a few questions, your pet’s doctor or hospital staff member can determine if your pet needs to be seen immediately or if your pet can wait to be seen on an appointment.

If you notice any of the following problems, call us to let us know you are coming and bring your pet in immediately for emergency care.

  • Your pet has been experienced some kind of trauma, such as being hit by a car or a blunt object or falling more than a few feet.
  • Your pet isn’t breathing or you can’t feel a heartbeat.
  • Your pet is unconscious and won’t wake up.
  • You suspect any broken bones.
  • Your pet is having trouble breathing or has something stuck in their throat.
  • Your pet is having a seizure.
  • Your pet is bleeding from the eyes, nose, or mouth.
  • You think your pet might have ingested something toxic, such as antifreeze, rat poison, any kind of medication that wasn’t prescribed to them, or household cleansers. (Make sure to bring the container or the commercial or chemical name of the product or a list of ingredients.)
  • Your pet, particularly your male cat, is straining to urinate, or is unable to.
  • Your pet shows signs of extreme pain, such as whining, shaking, and refusing to socialize.
  • Your pet collapses or suddenly can’t stand up.
  • Your pet begins bumping into things or suddenly becomes disoriented.
  • Your pet has an injury to their eyes, or she suddenly seems to become blind.
  • Your pet’s abdomen is swollen and hard to the touch, and/or gagging and trying to vomit.
  • You see symptoms of heatstroke. (Heavy panting, extreme weakness, body temperature of 104 degrees F)
  • Your pregnant dog or cat has gone more than three to four hours between delivering puppies or kittens.
  • Your pet is having swelling of the face or hives.
  • Your pet has any penetrating wounds especially on the chest or abdomen

Remember even a loving pet when scared, injured, or disoriented, may bite. Please use extreme care when moving or transporting your pet.

Starting May 1, if you have a question after hours simply call our practice and you will have access to a veterinary professional.  If the issue is non-emergent we will help you request an appointment for the next business day!

If your pet is having an emergency that can not wait until our regular hours you will be referred  to:

MedVet Cleveland  West
14000 Keystone Parkway
Brookpark, Ohio 44135
(216) 362-6000